How Do I?
How to see a Doctor
Morning appointments are allocated on a first come first served basis when a patient presents at the reception desk between 8:00-10:15am.
Afternoon appointments can be booked up to eight weeks in advance via the receptionist or using My Health Online.
If you are unable to attend or no longer need your appointment, please ring the surgery to cancel so that the appointment can be allocated to another patient.
How to speak to a Doctor
A doctor is available to speak to patients for telephone advice between 11:15-11:45am and 5:15-5:45pm Monday to Friday.
How to see the Practice Nurse
As well as chronic disease management clinics, the nurse offers open appointments between 9:00-11:00am Monday to Friday and between 4:00-5:30pm Monday, Tuesday and Thursday.
Ear Syringing:
Between 10:30-11:00am Monday to Friday and between 5:00-5:30pm Monday, Tuesday and Thursday.
Cervical Smears:
The practice nurse provides cervical smear tests on Tuesday and Thursday afternoons after 4:00pm by appointment. There needs to have been at least five clear days after the menstrual cycle for a smear to be performed.
Travel Vaccines:
Monday, Tuesday and Thursday afternoons between 4:00-5:30pm.
Blood Tests:
Please attend before 10:30am.
Fasting Blood Test:
You must not eat anything after midnight. This includes sugar free sweets, chewing gum and flavoured drinks. You may only drink unflavoured water before the test to remain well-hydrated as this makes blood letting easier (avoid tea and coffee before the test as this may cause dehydration). Do not drink milk.
If you are diabetic please arrive early, it may also be advisable to bring a snack for you to have immediately after the test.
Urine Specimens:
Must be brought to the surgery before 11:00am.
How to speak to the Practice Nurse
The nurse is available to give investigation results and general advice over the telephone between 11:30am-12:00noon Monday to Friday and between 5:30-6:00pm Monday, Tuesday and Thursday.
How to see the Healthcare Assistant
The healthcare assistant offers open appointments between 9:00-11:00am Monday, Tuesday, Wednesday and Friday.
How to order a repeat prescription
If you take medication regularly and your condition is stable, the GP may make arrangements for your medication to be issued on repeat for up to 6 months.
You will need to make further requests by using the tear off slip on the right hand side of the prescription (if you have lost your slip, we will accept a written request). Approximately one week before you run out of medication, tick off the items you require and either place the request in the prescription box in the waiting room, hand it to a receptionist or post it to the surgery.
If you require the prescription to be posted back to you, please remember to provide a stamped self-addressed envelope with your request.
The prescription will be ready for collection 24 working hours following request.
It is your responsibility to ensure you do not run out of medication. Please allow sufficient time to re-order. Remember the surgery is closed at weekends and bank holidays, so allow extra time to obtain your medication.
Patients on certain medications require regular monitoring e.g. blood tests, BP checks before a prescription can be issued. Please ensure these tests are carried out.
All patients on repeat prescriptions will require periodic medication reviews. You will be asked to see the GP for your repeat medication to be re-authorised. Failure to attend for review may cause interruption to your supply of medication as you will be unable to re-order until repeat issue has been re-authorised by the GP.
Patients need to make their own arrangements with the chemist of their choice for prescription collection.
Prescriptions will be for 28 days supply of medication only.
Requests for medication are NOT accepted over the telephone.
It is our policy to only prescribe sleeping tablets and sedatives on a short term basis.
